WHAT THE EXPERTS SAY
"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."
Chambers and Partners (2014)
Royal Wings Hotel
Recent reports have highlighted Irwin Mitchell to a variety of issues at the Royal Wings Hotel, in Turkey, resulting in holidaymakers returning with symptoms of gastric illness. Most recent reports are dated May 2011.
Irwin Mitchell was instructed to act on behalf of a group of clients who suffered from similar symptoms of illness following their holidays in 2008. It is alarming to learn that hygiene procedures have not been improved.
The hotel, which is part of Thomas Cook's Aquamarina programme offering slides, a variety of pools and family fun, is located opposite the Lara Beach and is rated as a five star hotel offering 465 rooms. It is reported that holidaymakers have returned from their holidays experiencing symptoms of gastric illness, often including stomach cramps, diarrhoea and lethargy, and that positive stool samples have been returned, showing Salmonella infection.
Salmonella is a form of bacteria which is often contracted from contaminated food or drink. This form of food poisoning is associated with severe gastric symptoms and can lead to permanent bowel disorders in more serious cases.
The nature of the symptoms experienced by holidaymakers and the fact that Salmonella has been identified would potentially indicate that there has been failings in food hygiene and food handling procedures at the hotel.
If your holiday to the Royal Wings Hotel has been anything but 'royal', Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you, particularly if you have suffered from gastric illness after staying at this hotel.
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop