WHAT THE EXPERTS SAY

"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Ceiling collapses on young mother while on holiday in Tenerife

Mr and Mrs L took their ten month old baby and their family on holiday to Tenerife in early June 2011, after booking their package holiday with Thomson.

On the third day of the luxury trip, Mrs L was showering when the ceiling in the bathroom caved in. Plaster and large chunks of concrete fell onto her head. The force of these pieces of rubble falling onto her caused Mrs L to fall onto the floor of the bathtub. Mrs L suffered an open wound to her forehead, dizziness and painful headaches. Mrs L was in shock following the incident, which ruined the rest of her holiday. She struggled to look after her ten month old baby as a result of her injuries.

Mrs L is concerned that the hotel bathroom was in such a poor state of repair that the ceiling fell down. Just moments before she showered, her baby had been in the bath and she is concerned that other holiday makers could be injured if Thomson do not investigate the incident and adopt more stringent maintenance checks.

Irwin Mitchell have been instructed to investigate a claim for personal injury against Thomsons, which will include a claim for compensation to reflect the fact that the family’s holiday was ruined by the ordeal.

« Back

Make an enquiry...

Call us free on

0800 056 0066

"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

-