"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Illness at Riu Resort, Dominican Republic

Irwin Mitchell’s leading travel litigation team has been approached by a number of holidaymakers returning their holidays at the ClubHotel Riu Merengue in the Dominican Republic complaining of severe gastric illness.

Most recent reports of illness are from July 2013, however, we have successfully acted for hundreds of holidaymakers who have holidayed at the ClubHotel Riu Merengue in the summers of 2004, 2005 and 2008 who also fell ill with severe gastric symptoms, allegedly as a result of the poor standards of food hygiene at the hotel. More recently, we have successfully settled the cases of 42 holidaymakers who returned with illness from the Riu Bachata which is the sister hotel at the same resort.

We are concerned to hear recent reports indicating that the cause of the gastric illness may have been due to the poor quality of food and lack of hygiene standards at the hotel with reports of insects around some food serving stations. In particular, the holidaymakers have reported that food was sometimes served undercooked and on occasion recycled food was displayed uncovered for long periods of time. It is reported that guests suffered from symptoms including violent diarrhoea, vomiting and stomach cramps.

If you also stayed at this hotel and suffered gastric illness, Irwin Mitchell would like to hear from you as you may be able to claim compensation for your ruined holiday.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back. 

Ā« Back

Make an enquiry...

Call us free on

0800 056 0066

"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, LondonĀ