WHAT THE EXPERTS SAY
"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"
Legal 500 (2016)
Illness at Riu Resort, Dominican Republic
Irwin Mitchell’s leading travel litigation team has been approached by a number of holidaymakers returning their holidays at the ClubHotel Riu Merengue in the Dominican Republic complaining of severe gastric illness.
Most recent reports of illness are from July 2013, however, we have successfully acted for hundreds of holidaymakers who have holidayed at the ClubHotel Riu Merengue in the summers of 2004, 2005 and 2008 who also fell ill with severe gastric symptoms, allegedly as a result of the poor standards of food hygiene at the hotel. More recently, we have successfully settled the cases of 42 holidaymakers who returned with illness from the Riu Bachata which is the sister hotel at the same resort.
We are concerned to hear recent reports indicating that the cause of the gastric illness may have been due to the poor quality of food and lack of hygiene standards at the hotel with reports of insects around some food serving stations. In particular, the holidaymakers have reported that food was sometimes served undercooked and on occasion recycled food was displayed uncovered for long periods of time. It is reported that guests suffered from symptoms including violent diarrhoea, vomiting and stomach cramps.
If you also stayed at this hotel and suffered gastric illness, Irwin Mitchell would like to hear from you as you may be able to claim compensation for your ruined holiday.
For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop