"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Hotel Accident in Crete

Our client sustained an injury following an accident at a hotel in Crete. 

Holiday Accident Crete

Our client was walking within her hotel complex, she walked down a ramp which had water flowing freely down it and slipped, falling to the ground.  The water had come from a gardener watering the flowers.  Claim pursued against Olympic Holidays.

As a result of the accident, the client sustained a fractured ankle.  Fortunately, there was no permanent impairment.

Liability was never conceded as apparently the tour operator’s insurers were unable to obtain specific instructions from their team in resort.  However, the tour operator’s insurers agreed to consider the claim.  Eventually the matter settled for £6,500 plus costs


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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop