"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Fall on Stairway in Apartment in Crete

Irwin Mitchell Solicitors are acting for a woman from Cambridge in bringing a claim against her tour operator, Libra Holidays, after she fell down an unlit stairway leading from her holiday apartment, fracturing her wrist.

Fay Ludman was on holiday with her daughter at the Villa Tonia Apartments, Gouves, Crete in June 2006.  As she walked down an unlit flight of stairs which led from her apartment block to the poolside bar, she fell onto her left arm, fracturing her left wrist.

Mrs Ludman was taken to hospital the following morning and her wrist was manipulated and put into a plaster cast.  She was in considerable pain for the remainder of the holiday.  Her holiday was completely ruined.

Mrs Ludman still suffers with pain in her wrist despite extensive medical treatment.  Her wrist is still painful, aches, is swollen and is much weaker.

Libra holidays have admitted liability for Mrs Ludman’s injury and negotiations are ongoing to settle Mrs Ludman’s claim.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop