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"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Fall on Steps in Spanish Hotel

Our client was on a package holiday with Thomas Cook and was staying at the Compostela Beach Golf 3 Hotel, Tenerife, Spain.

During his holiday, he was walking down some steps to his hotel room, when a step underneath him broke away, causing him to fall down the steps.

Our client hit his head and suffered a cut to his right eye, which has left a small scar.  He also suffered two cracked ribs on his right side, together with light bruising down his right side, which lasted for three to four weeks.  It took our client two to three months to make a recovery.

Irwin Mitchell Solicitors acted for the client to pursue a claim against the tour operator, Thomas Cook.

Thomas Cook admitted liability and Irwin Mitchell Solicitors recovered £4,000 in damages for the client.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop 

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