"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Claim for British tourist after Slip in Greece

A British tourist was on holiday in Greece with her family, having booked a stay at the Kefalonia Palace Hotel in Lixouri. One day the Claimant was making her way out of the hotel to board an early morning coach to go on an excursion.

As she descended the marble steps outside the hotel she slipped and fell down. The stairs were a very light colour and the water, which had trickled from nearby plants which had just been watered, was not easily visible. There were no warning signs to advise that the plants had just been watered. The Claimant was not in a rush and had been carefully descending the steps; however there was nothing she could do to avoid the accident.

The Claimant suffered a displaced fracture of the left ankle. Her ankle was manipulated without anaesthetic in Greece, and immobilised in a below knee cast. She was assessed on her return to the UK and her plaster was removed after about 6 weeks when she commenced physiotherapy. The Claimant made a good recovery from her fracture although she was left with some swelling in her left ankle.

Irwin Mitchell were instructed by the Claimant and following extensive negotiations with the Defendant’s legal representatives, were able to agree settlement shortly after issuing Court proceedings.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop