WHAT THE EXPERTS SAY
"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."
Chambers and Partners (2014)
A payout of thousands awarded to a family after ruined holidays at the Bellevue Beach Hotel, Bulgaria, in 2005
Irwin Mitchell acted for 3 holidaymakers who stayed at the Bellevue Beach Hotel in Bulgaria in September and October 2005. Failures in food hygiene standards at the hotel led to illness in the group which had a continued effect following the family's return to the UK.
Following negotiations between the parties, Irwin Mitchell was able to achieve a significant settlement for the family. Despite the tour operator refusing to admit liability for the illness, as well as paying the clients' damages they also agreed to pay the holidaymakers' legal costs.
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"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."