"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Complaints over Illness at Club Hotel Riu Evrika, Sunny Beach

Irwin Mitchell has received calls for help from a number of holidaymakers who travelled to the Club Hotel Riu Evrika, in Sunny Beach, Bulgaria after they returned from their holidays in September 2009 suffering from symptoms of food poisoning, including symptoms of vomiting and diarrhoea.

Reports allege that the hotel was basic and did not warrant its star rating, particularly as the hotel rooms were small, dark, basic and damp smelling. They also suggest that the location of the hotel was mis-sold.

Additionally, complaints have been made in relation to the food served at the hotel, suggesting that the food was of a poor quality and that there were a lack of hygiene procedures. It is reported that the food was overcooked, the cold buffet was never replaced with fresh food, that the buffet was covered with flies and there was a foul smell of rotting food in the restaurant.

If you also travelled to the Club Hotel Riu Evrika and suffered from gastric illness, Irwin Mitchell would like to hear from you as you may be able to claim compensation for your ruined holiday, and also, the pain and suffering caused by the illness that you sustained.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop