"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Royal Park Hotel

Irwin Mitchell acted for 21 holidaymakers who stayed during their holidays at the Royal Park Hotel in Bulgaria in September and October 2005.  As a result of failures in food hygiene standards at the hotel every single one of them fell ill.  Fortunately most of them recovered within 6 weeks, but one person developed Irritable Bowel Syndrome as a direct consequence of his holiday illness. 

Following negotiations between the parties, Irwin Mitchell was able to achieve settlements totalling over £43,000 on behalf of the group.  The Defendant tour operator also agreed to pay the holidaymakers’ legal costs.

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"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, London