"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Club Hotel Riu Merengue, Dominican Republic

Leading travel litigation lawyers at Irwin Mitchell have been instructed by holidaymakers who returned from the Club Hotel Riu Merengue in Puerto Plata in the Dominican Republic with gastric illness. Irwin Mitchell are concerned that despite positive reviews shown on a consumer forum, some holidaymakers are returning from the Club Hotel Riu Merengue with gastric illness. It has been reported that some guests have suffered from symptoms including diarrhoea and vomiting.

Some guests who stayed at the hotel have complained about a number of issues, for instance that some of the food served was not properly cooked, certain foods appeared to be re-served the following day, and some drinks provided were watered down.

Irwin Mitchell has previously recovered damages of over £200,000 from TUI UK Limited, the owners of Thomson, on behalf of 72 holidaymakers who stayed at the Riu Resort which is made up of the Riu Mambo Hotel, Riu Merengue Hotel and Riu Bachata Hotel in the Dominican Republic in December 2004 and July 2005. Irwin Mitchell has also recovered damages of over £130,000 from TUI UK Limited on behalf of 39 holidaymakers who stayed at the Riu Bachata Hotel in 2010.    

If you have also travelled to this hotel and have subsequently suffered from symptoms of gastric illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop