WHAT THE EXPERTS SAY

"Irwin Mitchell's impressive team consistently delivers the highest standards of client care."

Legal 500 (2013)

Hyatt Regency Hotel

Irwin Mitchell represented 2 families whose holidays at the Hyatt Regency Hotel in summer 2004 were ruined by an outbreak of gastroenteritis, including confirmed Shigella, which caused them to fall ill. Some of the holidaymakers later developed Crohn's disease and Colitis as a direct result of their holiday illnesses.

Our clients had complained about the poor standard of the hotel, the lack of cleanliness in and around the swimming pools and generally poor food hygiene standards.

Tour operator Longwood Holidays Limited denied liability but despite this we succeeded in recovering over £31,000 in compensation for our clients. The tour operator also agreed to cover their legal costs.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, London 

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