"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Illness At The Rixos Hotel, Sharm el Sheikh

Irwin Mitchell has been contacted by a British holidaymaker who fell ill with stomach cramps and diarrhoea whilst staying at the Rixos Hotel in Sharm el Sheikh, Egypt. The stay which was booked on an all inclusive basis took place in late November 2014.

The holidaymaker sought medical treatment from a doctor whilst at the hotel after becoming ill a couple of days into their stay and was advised to take anti diarrhoea tablets. 

Despite positive reviews, the holidaymaker noticed that some hot food was served lukewarm and some of the food was served uncovered. Another guest who stayed at the hotel in November this year described food which was “not fit to eat” and poor service. 

If you also travelled to this hotel  and have subsequently suffered from symptoms of gastric illness, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you. 

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop