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Chambers and Partners (2014)

Illness at the Tropitel Na’ama Bay, Sharm el Sheikh

Irwin Mitchell has been approached to act for holidaymakers who travelled to the Tropitel Na’ama Bay, Sharm el Sheikh in Egypt July 2010, some of who fell ill with unpleasant gastric illness with 1 holidaymaker having a confirmed diagnosis of E-Coli.

The holidaymakers have told us that they fell ill with gastric symptoms including vomiting, diarrhoea and stomach cramps.  They were aware of other guests who were staying at the hotel at the same time and who suffered from similar symptoms.  The holidaymakers have described worrying examples of very poor food hygiene standards in the hotel.  Cats, birds and insects were often seen in the eating areas.  Cold foods were not kept chilled, and when food was served, it was left uncovered.  Meat was noted to be undercooked and looked pink and bloody on occasions.

The holidaymakers also describe problems with other aspects of the hotel, such as the swimming pool water being dirty.

Irwin Mitchell was also contacted by a number of clients who suffered gastric illness during their holidays at this hotel in 2008.

You may be able to claim compensation

If you have been affected by gastric illness following a stay at this hotel, you may be able to claim compensation for your ruined holiday and also the pain and suffering caused by the illness.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop