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Legal 500 (2013)
Taurito Princess Hotel, Majorca
Irwin Mitchell represented a family of 3 whose holiday at the Taurito Princess Hotel, Majorca was ruined in 2004 when all 3 members of the family fell ill. They suffered from diarrhoea, vomiting and abdominal pain due to a break down of food hygiene procedures at the hotel. Guests complained about pigeons in the restaurant and undercooked food at the hotel.
The tour operator Thomson Holidays Limited agreed to pay over £35,000 in compensation to our clients as well as paying their legal costs.
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"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."