"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Palm Court Hotel

Irwin Mitchell were successful in recovering compensation for 26 holidaymakers following holidays at the Palm Court Hotel, Malta between July and October 2003. 21 of the group of holidaymakers suffered from illness which was attributed to a breakdown in food hygiene procedures at the hotel. The all inclusive holidays were booked with tour operator Malta Bargains Limited.

The holidaymakers complained that food served as part of their all inclusive package was often undercooked and served at the wrong temperature.

Negotiations between Irwin Mitchell and Malta Bargains Limited resulted in tens of thousands of pounds in damages being paid to the group.  The tour operator also agreed to cover their legal costs.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop