"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Illness at Hotel Soviva

Christine Lewis, aged 61, from Warrington in Cheshire, was awarded £17,000 in damages after her stay at the Hotel Soviva in August 2002 led to her falling ill within a few days of arriving at the hotel with severe stomach cramps, diarrhoea and vomiting. 

After returning to the UK, Mrs Lewis visited her GP and subsequently required hospital treatment. She has since been diagnosed with Irritable Bowel Syndrome and told she will suffer from the condition for the rest of her life.

Mrs Lewis said: "I thank Irwin Mitchell for helping me reach a settlement. I am delighted with the settlement and the way in which Irwin Mitchell dealt with my claim".

A number of other claims are ongoing in relation to illness claims at this hotel - read more about ongoing Hotel Soviva claims

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop