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Legal 500 (2013)
Illness at the Riadh Palms Hotel Monastir, Tunisia
Whilst staying at the hotel, Mr Fowler became very ill with gastric symptoms of severe diarrhoea and stomach cramps. He was ill for around 2 to 3 days and this did affect his enjoyment of his holiday. Mrs Fowler, fortunately did not fall ill but her holiday was also affected as she had to provide care and support for her husband.
Mr and Mrs Fowler complained that the food at the hotel was undercooked, the crockery and cutlery in the restaurant was dirty, and that the plumbing at the hotel was in a poor state of repair.
A case was brought against the Tour Operator, Escape Holidays, who sold the package holiday to our clients and it was alleged that they had not complied with hygiene guidelines.
Negotiations in the matter have recently concluded and Mr and Mrs Fowler have accepted damages in settlement of their claim from the Tour Operator in the amount of £3,050.
Irwin Mitchell would like to hear from you if you have suffered from gastric illness after staying at this hotel as you may be able to claim compensation for your ruined holiday, and also, the pain and suffering caused by the illness that you sustained. For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop