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Chambers and Partners (2014)
Illness Outbreaks at Bellevarde Hotel, Turkey
Ian and Katherine Pengilly were on holiday at the Hotel Bellevarde in Turkey with their two children Issac and Jack.
During the second week of their holiday Ian and Kathryn fell ill with gastric illness, suffering from symptoms of diarrhoea, vomiting and abdominal pain.
Ian has been diagnosed with mild Irritable Bowel Syndrome. Liability was admitted with the issue of illness remaining in issue. Medical evidence was obtained which supported the client’s claims and concluded that the clients illnesses were caused by food consumed at the hotel.
A claim was brought on behalf of Ian and Katherine by Irwin Mitchell Solicitors against the tour operator, First Choice Holidays & Flights Limited. Mr Pengilly recovered almost £11,000.00 in compensation and Mrs Pengilly, over £8,000.00.
Mr & Mrs Pengilly commented after the case, “Irwin Mitchell were really helpful from the start. Everything was explained to us and we were kept informed with developments on the case. We are really pleased with the settlement we have received and cannot thank Irwin Mitchell enough.”
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"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."