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Chambers and Partners (2014)
Illness at Hotel L’etoile, Turkey
Client A and Client B were on holiday at the Hotel L’etoile in Turkey to celebrate Client B’s 50th Birthday. Within a few days of the start of the holiday they both fell ill with abdominal pain and diarrhoea and a loss of appetite.
Client A recovered from the illness after 11 days, however, Client B continued to suffer from symptoms and was diagnosed with Salmonella. On returning home Client B missed 10 weeks from work, and friends and family worried about her health describing her as looking drained, pale, lifeless and weak.
Client B continues to suffer from symptoms to this day to include an altered bowel habit and a lack of energy.
Client A and B received £20,000 in compensation.
“I can’t believe I have received so much. I would like to thank you for you help throughout the claim and thank you for the amount I have received. Nothing can compensate me for the illness that I continue to suffer from but I didn’t expect such an amazing result. Thank you for all your help”.
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"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."