"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Illness at Hotel L’etoile, Turkey

Client A and Client B were on holiday at the Hotel L’etoile in Turkey to celebrate Client B’s 50th Birthday. Within a few days of the start of the holiday they both fell ill with abdominal pain and diarrhoea and a loss of appetite.  

Client A recovered from the illness after 11 days, however, Client B continued to suffer from symptoms and was diagnosed with Salmonella. On returning home Client B missed 10 weeks from work, and friends and family worried about her health describing her as looking drained, pale, lifeless and weak.

Client B continues to suffer from symptoms to this day to include an altered bowel habit and a lack of energy. 

Client A and B received £20,000 in compensation.

Client comment:
“I can’t believe I have received so much. I would like to thank you for you help throughout the claim and thank you for the amount I have received. Nothing can compensate me for the illness that I continue to suffer from but I didn’t expect such an amazing result. Thank you for all your help”.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop