"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Kusadasi Golf & Spa Resort

Irwin Mitchell has been instructed by holidaymakers who have suffered illness during an all-inclusive holiday at the Kusadasi Golf & Spa Resort in Turkey in August 2013. 

One British holidaymaker suffered a very unpleasant gastric illness early on in the holiday, including symptoms of diarrhoea, stomach cramps, shivering and nausea. Medical treatment was sought from the doctor at the hotel’s medical centre and further hospital treatment was required on return to the UK.

Other guests who travelled to the hotel last year have also reported suffering from similar symptoms and one holidaymaker described “people of all ages” becoming ill.

Despite some positive reports a number of holidaymakers who stayed at the hotel last year raised issues over the cleanliness and hygiene of the hotels restaurants. One holidaymaker described staff placing some hot fresh foods on top of cold fresh food. Other holidaymakers described some of the cutlery as dirty and one holidaymaker described food at the pool bar as cold.

If you also travelled to this hotel and have subsequently suffered from symptoms of gastric illness, Irwin Mitchell, who specialize in dealing with cases of such nature, would like to hear from you.

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

Ā« Back

Make an enquiry...

Call us free on

0800 056 0066

"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, LondonĀ