"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Phaselis Princess Hotel, Turkey

66 holidaymakers win £185,000 after illness ruins holidays at the Phaselis Princess Hotel in 1999

Irwin Mitchell acted for 66 clients whose holidays at the Phaselis Princess Hotel in Turkey in July and August 1999 were ruined when a breakdown in food hygiene procedures at the hotel caused 60 of them to suffer from unpleasant gastric illness.  These clients noticed a number of problems at the hotel, including food that was left out and uncovered for long periods of time and which was often undercooked.  Fortunately, most of our clients recovered to full health after a couple of months, but 11 of them clients went on to develop Irritable Bowel Syndrome as a result of the infections contracted during holiday.

Tour operator JMC Holidays Ltd admitted liability and following negotiations we were able to agree settlement of our clients' claims totalling £185,000.  The tour operator also agreed to cover their legal costs.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop