"The team at Irwin Mitchell has a ‘pre-eminent reputation’ for travel personal injury work"

Legal 500 (2016)

Butlins resort, Skegness

Irwin Mitchell’s leading travel litigation team have been instructed to act for a number of holidaymakers staying at the Butlins resort in Skegness. The reports indicate that the guests have returned from their breaks at the resort complaining of severe gastric illnesses and numerous reports on the Trip Advisor consumer website echo these reports of serious health and hygiene failings. 

Most recent reports of illness are from June 2012, however, we currently act for over 250 clients who holidayed at the Butlins resorts in Bognor Regis and Minehead in the summer of 2011 who fell ill with similar gastric symptoms. 

The expert illness lawyers at Irwin Mitchell who are specialists in acting for those who have fallen ill on holidays in the UK and abroad are alarmed to learn that such problems are common across a number of Butlins’ sites with recent reports suggesting that holidaymakers have contracted serious bacterial infections. It is possible that the illness suffered by the holidaymakers is a result of poor standards of food hygiene practised at the hotel. 

Reports indicate that holidaymakers discovered faeces on the carpet in their room. Further reports suggest that the resort was covered in ants and there was also a drain which was overflowing with sewage. The holidaymakers have also reported that food was served undercooked and lukewarm.

Guests claim to have suffered from violent diarrhoea, vomiting and stomach cramps which may have been due to the poor quality of food and lack of hygiene standards practised at the resort.  

If you also travelled to this resort and have subsequently suffered from symptoms of gastric illness or sustained an injury, Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you.   

For more advice on making a holiday illness claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.

« Back

Make an enquiry...

Call us free on

0800 056 0066

"I just wanted to send you a short note to thank you very much indeed to our solicitor for managing to settle this for me – it’s really very much appreciated. You did so in a very professional, helpful and efficient manner."

Stephen, London