"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."

Chambers and Partners (2014)

Bulgarian Coach Crash

In January 2005 more than twenty British tourists were injured when the coach that they were travelling in crashed near the town on Aytos, in Bulgaria. The coach was transporting holidaymakers from the airport at Borjes to their hotel when the driver lost control of the coach and it fell down an embankment.

The passengers had been diverted from Plovdiv to Borjes shortly before they were due to land because of bad weather. It was snowing heavily and there were blizzard conditions.

The coach was not fitted with seatbelts or snow chains, despite the poor weather conditions.  It is alleged that the driver was driving too fast, overtaking many other vehicles on the road, including a snow plough.

Crystal/TUI UK Limited, who provided the package holidays, claimed that the accident was caused by a strong gust of wind that blew the coach off the road but, following a three day trial at Birmingham County Court (09.11.09-11.11.09), were forced to accept liability after the Judge ruled that the crash was caused by driver errors.

We are acting for 24 clients who suffered multiple injuries and negotiations with the defendant have now concluded in relation to the value of their claims. We have successfully recovered around £140,000 in damages on behalf of our clients.

For more information about making a claim following the Bulgarian Coach Crash, either call 0800 056 0066 or fill in our enquiry form.

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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."

Chris and Michael, Worksop