WHAT THE EXPERTS SAY
"The team has so many contacts with foreign insurers and so many people with foreign languages that it is miles ahead of others."
Chambers and Partners (2014)
Sun Lounger Collapse on Queen Victoria Cruise
The International Travel Litigation Team at Irwin Mitchell were instructed by a client from South Yorkshire to pursue a claim for personal injuries sustained following an accident on board the Queen Victoria cruise liner as it sailed in August 2010.
Our client had booked the cruise holiday to celebrate her 45th birthday and her 6th wedding anniversary.
On the 9th day of the holiday, she attempted to lie on one of the sun loungers on board the vessel, as she did so, the material on the lounger split, causing her to fall backwards sustaining injuries to her neck, back, also banging her head.
As a result of the accident, our client suffered headaches and ongoing neck and back pain for the duration of her holiday and for a short time after her return to the UK. Fortunately she made a full recovery but had lost the enjoyment of a special holiday.
We pursued a case against the Operator of the cruise, Carnival UK, for the injuries she had sustained. Following negotiations, Irwin Mitchell successfully recovered £3,200 for Mrs Donner.
Irwin Mitchell, who specialise in dealing with cases of such nature, would like to hear from you if you have sustained an injury or suffered from illness after holidaying on board a cruise ship.
For more advice on making a holiday claim, contact us on 0800 056 0066 or complete our enquiry form and we will call you back.
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"We were very happy with the outcome of our case, especially as we were initially offered nothing from the Tour Operator. Irwin Mitchell were very professional throughout and we are very happy with the outcome."
Chris and Michael, Worksop